Make a claim

Was your transport delayed by 11 hours or more?

This is the time between the scheduled departure and the actual departure.

Yes No

You may be able to make a claim for delayed departure.

If your journey was delayed by 11 hours or more, and the delay was caused by a strike or industrial action, adverse weather conditions, or a mechanical breakdown or technical fault, your claim may be covered under the Delayed Departure section of your policy.