General enquiry or feedback

Please note that Travel Insurance and Gadget Cover claims processes are handled by AXA Insurance or Davies Group.

Our Sales and Service team does not have access to claims information and will not be able to help with claims-related queries.

If you'd like to start a new claim or check the status of a claim you've already made, please visit the claims section of our website.

Do you have a Coverwise Travel Insurance policy? Yes No
Do you know your policy number?

You can find your policy number on any email correspondence we’ve sent you about your Coverwise Travel Insurance.

Yes No

For information security purposes, please provide the policyholder (lead traveller) details that were used to purchase your policy.

We'll use these details to locate your policy record and better respond to your query or carry out your request.

Date of birth

Please use the email address currently registered to your policy.

(optional)